Dashboard Devices Unpopulated

Incident Report for AWAIR

Resolved

Device list and trendlines have been repopulated. No data loss reported.

Posted Oct 22, 2018 - 11:00 PDT

Monitoring

Rebooted Dashboard services to refresh SSL certificate cache.

Posted Oct 22, 2018 - 10:30 PDT

Update

Expired SSL certificate cached for backend services that support Dashboard.

Posted Oct 22, 2018 - 10:00 PDT

Identified

Looking into the issue.

Posted Oct 22, 2018 - 09:30 PDT

Investigating

Omnis within Dashboard appear offline or missing. Graph trendlines will not load. Collection of sensor data is not affected.

Posted Oct 22, 2018 - 05:00 PDT

This incident affected: Enterprise Dashboard.