Update - We are continuing to monitor the data averaging pipeline (data going forward should be unaffected), but we will re-average historical data to fill gaps.
Oct 9, 07:31 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 01:45 PDT
Identified - The issue has been identified and a fix is being implemented for reliability going forward. We are investigating re-running past averaging jobs to fill in missing data.
Oct 9, 01:15 PDT
Investigating - We are aware of the issue and currently investigating. Intermittent gaps in averaged air-data may appear, however "raw" 10 second data and data ingestion in general are NOT affected.
Oct 7, 00:50 PDT
Data Pipeline ? Operational
90 days ago
99.91 % uptime
Today
Enterprise Dashboard ? Operational
90 days ago
99.92 % uptime
Today
Mobile Apps Operational
90 days ago
99.92 % uptime
Today
Awair Home App ? Operational
90 days ago
99.92 % uptime
Today
Awair Business App ? Operational
90 days ago
99.92 % uptime
Today
Developer APIs Operational
90 days ago
99.92 % uptime
Today
Dashboard Developer APIs ? Operational
90 days ago
99.92 % uptime
Today
Hobbyist Developer APIs ? Operational
90 days ago
99.92 % uptime
Today
OAuth 2.0 ? Operational
90 days ago
99.92 % uptime
Today
3rd Party Integrations Operational
90 days ago
99.99 % uptime
Today
ecobee Thermostat Triggers Operational
90 days ago
100.0 % uptime
Today
Sensi Thermostat Triggers Operational
90 days ago
100.0 % uptime
Today
IFTTT Operational
90 days ago
99.98 % uptime
Today
Samsung SmartThings Operational
90 days ago
100.0 % uptime
Today
Google Assistant Operational
90 days ago
100.0 % uptime
Today
Google Home (Awair Glow) Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa Smart Home (Awair Glow) Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa Smart Skills Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 21, 2022
Completed - The scheduled maintenance has been completed.
Jan 21, 02:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 18:11 PST
Scheduled - Continuing to update the MQTT Broker. There may be intermittent device disconnections as they migrate over.
Jan 20, 18:10 PST
Jan 20, 2022
Completed - The scheduled maintenance has been completed.
Jan 20, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 17:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 18, 09:33 PST
Jan 19, 2022
Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022
Resolved - This incident has been resolved.
Jan 9, 07:43 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 8, 17:56 PST
Update - We are continuing to investigate this issue.
Jan 8, 15:33 PST
Update - We are investigating this issue.
Jan 8, 15:32 PST
Investigating - We are currently investigating this issue.
Jan 8, 15:32 PST
Resolved - This incident has been resolved.
Jan 9, 07:42 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 8, 17:56 PST
Investigating - 10s "raw" is streaming, but 5m/15m/etc. averages will need to be re-computed.
Jan 8, 13:55 PST
Jan 8, 2022

Unresolved incident: Gaps in Averaging Data Pipeline (raw data still streaming).

Jan 7, 2022

No incidents reported.