Identified - We continue to investigate the issue with the latest Omni firmware update that impacted some devices. A fix has been rolled to some devices and the Awair engineering team is working on a fix for the remaining impacted Omnis.
If you have an Omni device that was impacted, please contact customer support so we can apply the fix.
We sincerely apologize for this disruption in service.

Jan 26, 2024 - 16:04 PST
Update - We are continuing to investigate this issue.
Jan 25, 2024 - 21:34 PST
Investigating - Summary - On January 22, a small number of Awair clients reported issues with some of their Omni devices. The Awair team investigated and identified that the January 22 Omni firmware update did not fully install on some Omni devices.

Current status - We are diagnosing the root cause and are working on a fix. On January 23, we created a fix and pushed it to a limited number of Omnis. We plan to continue to roll out the fix in batches to impacted devices and will post progress updates here regularly.

Please contact customer support if your Omni device is experiencing this firmware update issue - we are here to help.

Jan 24, 2024 - 21:32 PST
Data Pipeline ? Major Outage
90 days ago
58.34 % uptime
Today
Enterprise Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Awair Home App ? Operational
90 days ago
100.0 % uptime
Today
Awair Business App ? Operational
90 days ago
100.0 % uptime
Today
Developer APIs Operational
90 days ago
100.0 % uptime
Today
Dashboard Developer APIs ? Operational
90 days ago
100.0 % uptime
Today
Hobbyist Developer APIs ? Operational
90 days ago
100.0 % uptime
Today
OAuth 2.0 ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 2, 2024

No incidents reported today.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.