Investigating - We are currently investigating this issue.
Jul 23, 08:30 PDT
Update - There may be intermittent errors with Home and Room creation and editing. Onboarding devices to your Awair Home account may be unsuccessful. We are investigating the root cause while attempting to address symptoms of intermittent unresponsive of these features.
Oct 15, 09:23 PDT
Investigating - We are continuing to investigate the issue from yesterday.
Oct 14, 19:00 PDT
Update - We are continuing to monitor the data averaging pipeline (data going forward should be unaffected), but we will re-average historical data to fill gaps.
Oct 9, 07:31 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 01:45 PDT
Identified - The issue has been identified and a fix is being implemented for reliability going forward. We are investigating re-running past averaging jobs to fill in missing data.
Oct 9, 01:15 PDT
Investigating - We are aware of the issue and currently investigating. Intermittent gaps in averaged air-data may appear, however "raw" 10 second data and data ingestion in general are NOT affected.
Oct 7, 00:50 PDT
Data Pipeline ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Degraded Performance
90 days ago
99.97 % uptime
Today
Awair Home App ? Degraded Performance
90 days ago
99.95 % uptime
Today
Awair Business App ? Operational
90 days ago
100.0 % uptime
Today
Developer APIs Operational
90 days ago
100.0 % uptime
Today
Dashboard Developer APIs ? Operational
90 days ago
100.0 % uptime
Today
Hobbyist Developer APIs ? Operational
90 days ago
100.0 % uptime
Today
OAuth 2.0 ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Major Outage
90 days ago
99.95 % uptime
Today
ecobee Thermostat Triggers Major Outage
90 days ago
99.88 % uptime
Today
Sensi Thermostat Triggers Major Outage
90 days ago
99.88 % uptime
Today
IFTTT Major Outage
90 days ago
99.88 % uptime
Today
Samsung SmartThings Operational
90 days ago
100.0 % uptime
Today
Google Assistant Operational
90 days ago
100.0 % uptime
Today
Google Home (Awair Glow) Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa Smart Home (Awair Glow) Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa Smart Skills Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 18, 2021

No incidents reported today.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

Unresolved incident: Awair Home app slow or unresponsive (continued).

Oct 14, 2021
Resolved - This incident has been resolved.
Oct 14, 14:39 PDT
Investigating - The app device list page may be slow to load and/or devices may not populate on the list.
Oct 14, 12:00 PDT
Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

Unresolved incident: Gaps in Averaging Data Pipeline (raw data still streaming).

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021

No incidents reported.