Maintenance related downtime

Incident Report for AWAIR

Resolved

This incident has been resolved.

Posted Dec 13, 2021 - 21:45 PST

Investigating

Backend components have been restarted, but devices are not fully recovering as we continue to investigate.

Posted Dec 13, 2021 - 21:28 PST

Update

Devices are reconnecting to the MQTT Broker and we will continue to monitor until resolved.

Posted Dec 13, 2021 - 21:10 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 13, 2021 - 21:05 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 13, 2021 - 20:45 PST

Investigating

We are currently investigating this issue.

Posted Dec 13, 2021 - 20:30 PST

This incident affected: Data Pipeline.