The system has been operating normally for more than 24 hours since the last incident. We scaled up 2 primary services to handle more load.
Posted Dec 13, 2022 - 12:13 PST
Monitoring
The issue was mitigated. We will continue to monitor the situation. The issue started on December 12th, 2022 at 12:34 pm PST until 1:30 pm PST.
Posted Dec 13, 2022 - 00:35 PST
Investigating
We are currently experiencing an issue with the dashboard, API, and mobile app. We are still investigating the issue but we have narrowed down the issue to a few internal services multifunctioning. We apologize for the disruption and will provide an update as soon as we resolve the issue.
Posted Dec 12, 2022 - 13:49 PST
This incident affected: Developer APIs (Dashboard Developer APIs, Hobbyist Developer APIs), Mobile Apps (Awair Home App, Awair Business App), and Enterprise Dashboard.