Organization service outage affecting Awair software services

Incident Report for AWAIR

Resolved

This issue has been resolved.

Posted Nov 08, 2018 - 16:44 PST

Monitoring

A recent backend deployment caused Dashboard and Developer APIs to become unresponsive and return 503 errors. A fix has been deployed.

Posted Nov 08, 2018 - 16:43 PST

Identified

Backend component identified as the root cause. Reverting to previous state.

Posted Nov 08, 2018 - 15:57 PST

Investigating

Frontend features (Dashboard and Developer APIs) are unresponsive.

Posted Nov 08, 2018 - 15:36 PST

This incident affected: Developer APIs (Dashboard Developer APIs) and Enterprise Dashboard.